Privacy Policy
Voltline Electrical (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://voltline.co.nz/ or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
Name, phone number, email address, and address (when you submit an enquiry or booking).
Details about your electrical service request.
Any other information you choose to provide through our forms, emails, or phone calls.
Basic website usage data (e.g., cookies, IP address, browser type) to help improve our site.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries, provide quotes, and deliver our services.
Contact you regarding your booking, project, or urgent electrical work.
Improve our website and customer service.
Comply with legal or regulatory requirements.
We will never sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only when:
Required by law or regulation.
Necessary with trusted service providers who assist in running our business (e.g., IT support, payment processors), provided they also protect your information.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Ask us to correct or update your details.
Request deletion of your personal data, subject to legal obligations.
To exercise these rights, contact us using the details below.
6. Cookies
Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings if you prefer.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Voltline Electrical
Christchurch, New Zealand
📞 027 673 3717